1 reviews | Active since May 2017
Telkom Mobile...******** debit orders after a cancelled contract
<p>Dear Telkom</p> <p> </p> <p>I have offically had enough of your empty promises and poor service, this morning my accout was debited with an amout of over R800 for a contract the IS CANCELLED! I have reversed this debit order as it is ******** and you guys are not playing your part, I am now going to seek legal advice and in addition to that I am going to go to all forms of social media to ensure that everyone i know does not do business with you! I have phoned a number of times to try and sort this out but you guys tell me that the billing department will get hold of me it is now almost two months since i managed to sort out the cancelation of the contract and now i have to deal with this! I am still waiting for the corrispondence that i was told i was going to get! This is disgusting service! Further more i am also sick of the automated responses i get from TELKOM via email and this sight...</p>
Good day Werner,
We have sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Werner,
We have sent your query to our Billing Team for further assistance, feedback will follow.
Your case number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Are you serious? You guys just dont seem to understand...TELKOM ALWAYS DOES THIS! case number and then we apologize for any inconvenience...
I am giving you 24hours for a response I have already made an appointment to seek legal advice.
Are you serious? You guys just dont seem to understand...TELKOM ALWAYS DOES THIS! case number and then we apologize for any inconvenience...
I am giving you 24hours for a response I have already made an appointment to seek legal advice.
