JA
Jonathan A

1 reviews | Active since Jul 2011

07 Sept 2015, 19:02

Telkom Mobile UNISA **** - No Response Feedback

I have made a complaint against Telkom mobile for the ******* deal displayed on Unisa's website:<br> <br> https://my.unisa.ac.za/portal<br> <br> They offer 3GB + 3GB Night Surfer but once one pays, you find they only load you with 2GB and a few MB's of Night Surfers... Telkom Mobile's Call Centre has been no help as none of the consultants could assist me not even the manager when I managed to get one's attention.<br> <br> Previous Post:<br> <br> http://hellopeter.com/telkom/complaints/paying-for-3gb-3gb-nightsurfer-only-getting-2gb-***<br> <br> Telkom's \Response"<br> <br> Hello Jonathan18"

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Replies (1)
Telkom
Telkom's reply07 Sept 2015, 19:23
Official
Hello Jonathan18,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number SM139815 is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media