1 reviews | Active since Oct 2016

21 Nov 2016, 16:10

Telkom Mobile Uncapped LTE

<p>I have no words for these guys.</p> <p> </p> <p>Since the day I purchased the LTE Uncapped deal I have no coverage and im being billed for it for 2 months now. I have logged a case spoke to the consultants more that 10 times and all I get is sorry we cant help you its with our technical department. </p> <p> </p> <p>Please advice what I should, Cause I feel like suing the company its been more than 21 days now which was their SLA NO FEEDBACK WHAT SO EVER I have also purchased a external booster and that did not fix the problem I want my reimbur*****t for this or I will take legal action</p>

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Replies (4)
Telkom
Telkom's reply22 Nov 2016, 09:48
Official

Good day Imtiyaaz,

please note that there is the planned Habibia Mosque site to come On Air for improved LTE coverage, the site build is complete and the site should be On Air within 2 months.

We apologize for any inconvenience caused.


Regards,

Busi
Telkom Social Media Team

***

Best regards,

's update22 Nov 2016, 22:47
Reviewer Update

So does this mean I must pay for another two months and not use the service?

's update23 Nov 2016, 10:57
Reviewer Update

Hello Please reply

's update23 Nov 2016, 10:58
Reviewer Update

So does this mean I must pay for another two months and not use the service?