Telkom Mobile truly Useless!

<p>I have a contract from Telkom Mobile that allows me 1500 minutes and 3000 minutes Telkom to Telkom as well as 20MB data a month. My previous contract was 500 minutes and 2mb - 1 + 1 - I never ever went over this limit in all the time I had this contract - that was 2 years! With the Telkom contract I have somehwo managed to use up all 20MB, I have used all the airtime ..besides the Telkom to Telkom. I then phoned Customer Care to ask them to add Itemised Billing, only to be told that if I require this, I need to call every month and request it!! I am astounded! I cannot believe that a so-called progressive company like Telkom cannot provide me with this every month without me having to phone Customer Care and then still wait for 13 minutes, as I did, to get what is required. And just fyi - I have still not recieved this information at the time of writing this!! Come on telkom wake up - every other mobile operator has this feature! What on earth am I paying for! Oh hang on - I don't actually know because I can't see what I'm paying for!!!</p>