Telkom Mobile to Vodacom Number Porting Problem No Assistance is Available

I have a problem with my numbers that were ported from Telkom Mobile to Vodacom. The first number is *** whose porting was done on 24 February 2021. It is still active on the Telkom network. The second number is ***. Same it's active on Telkom and Vodacom. I cannot get through at the call centre to resolve the issue. I'm directed to the Whatsapp line which does not solve my problem.

Please assist. Both numbers are on prepaid. My ID number is ***. Vodacom has requested that I contact Telkom as the problem is on their side.

I phoned that the following numbers but my issue remain unresolved as tgrers nobody that assist with number porting:

***081180 does not work 081183

Please help resolve my issue.