1 reviews | Active since Aug 2012
Telkom Mobile threatening me with lawyers after contract cancelled
<p>Tried to upgrade during mid 2016 & was told that I do not qualify for an upgrade due to my current credit rating. The line was then disconnected by Telkom Mobile. The last invoice was billed from my bank account. Then all of a sudden more debit orders were billed & i reversed them with my bank. I even logged a case query with reference number ********** 6 and visited various branches who even gave me a supporting letter sating that I do not owe them anything. I received an email on 5 Jan 2017 stating that the case has een resolved but just received an sms from a lawyer stating that I have been handed over for an amount in excess of R4868.20 for an outstanding Telkom Mobile contract.</p>
The only contract I had with Telkom Mobile was for ********** which was suspended when I opted to upgrade & was told that I am unable to upgrade & the assistant at the shop even took the simcard for the said number & advised that the contract is cancelled due to my credit rating not being favourable. Proof needs to be supp**** of the contracts as I do not currently have any contracts with Telkom Mobile & never opted for any further contracts.
The only contract I had with Telkom Mobile was for ********** which was suspended when I opted to upgrade & was told that I am unable to upgrade & the assistant at the shop even took the simcard for the said number & advised that the contract is cancelled due to my credit rating not being favourable. Proof needs to be supp**** of the contracts as I do not currently have any contracts with Telkom Mobile & never opted for any further contracts.
I have a letter from Telkom mobile stating that I do not owe any money on the contract that I had seeing that the contract was cancelled when the line was suspended. I need proof of the claimed contracts to assist with legal proceedings against Telkom.
I have a letter from Telkom mobile stating that I do not owe any money on the contract that I had seeing that the contract was cancelled when the line was suspended. I need proof of the claimed contracts to assist with legal proceedings against Telkom.
& now I don't get a reply.... I need this matter resolved as I do not have any contracts with Telkom.
& now I don't get a reply.... I need this matter resolved as I do not have any contracts with Telkom.
Last response from Telkom was on 13 January, yet you are still trying to debit my account. Latest attempt was just over R7000 & i have to pay the bank fees every month. The fee calculation will be done according to my bank statements & demanded back from Telkom.
Last response from Telkom was on 13 January, yet you are still trying to debit my account. Latest attempt was just over R7000 & i have to pay the bank fees every month. The fee calculation will be done according to my bank statements & demanded back from Telkom.
& to date Telkom cannot supply proof of the so-called contracts.....
& to date Telkom cannot supply proof of the so-called contracts.....