TELKOM MOBILE - TERRIBLE SERVICE

<p>I was entitled for an upgrade as at 16 June 2016, up until now no sales consultant has called me.</p> <p>On the 17th of June I went to all the Telkom offices in Durban and they told me that they do not have stock of the phone I wished to upgrade to, of course I first had to wait around 30mins before I was helped. I then went down to the iStore where I did manage to get help quickly and guess what, they had stock of the phone I wanted, proceeded with tha application only to find out that there is a problem with my account its now the 21st June and still no response, I have tried to call in but was told I could only do an upgrade at a Telkom Store, I had requested for a call back via the internet, I have sent emails through the internet and still no response, I am really appalled by the customer service offered to Telkom Mobile subscribers and would advise everyone to choose a different service provider. So this is the last resort and am now waiting to see how long it takes to get a response, but doesnt matter now as I will be definitely cancelling my subscription with Telkom Mobile.</p>