TELKOM MOBILE SUCKS!!! TERRIBLE CUSTOMER SERVICE

I reported on Hellopeter on 12 October that I was awaiting my upgrade. I received a response that I would be contacted. on 14 October I was contacted by Tebogo N from the Social Media team, on email, stating he could not get a hold of me and to provide contact details which I did. I have sent 4 follow up emails to him stating I am still awaiting his response and I have not heard from him or anybody from Telkom.<br> <br> Is this how you treat customers requests? Does Telkom not wish to retain their clientele? Can somebody please contact me and help me with my upgrade as I am now frustrated waiting to receive my phone as Telkom Eastgate never has stock of devices. I am waiting 2 months for my device. <br> <br> This is utterly ridiculous and unacceptable.<br> <br> My HelloPeter case number is ***8 SM154819.