TELKOM MOBILE SUCKS!!!!

Telkom Mobile Sales is USELESS...Signed a pre- approved contract with them for a SmartBroadband Wireless 30GB Deal after i have phoned in twice to make sure about the deal 'cause i did not qualify for uncapped in my area and they asured me that this is the only deal that they can give me, which i then accepted - I got info from Telkom Hatfield and also Telkom (were they sit in your area promoting Telkom) c/w screenshots from the consulting agents that i DO INDEED QUALIFY FOR UNCAPPED - The router and simcard (un- opened)was collected by Telkom couriers after severel telehone calls to 081 180 , since January i have been struggling to cancel this contract but every month Telkom will debit my bank account with the amount due, I have phoned 081 180 and tried to speak to a teamleader of manager but without any success.... I phoned in today 11/05/2018 at 12:29, selected option 2 and eventually Eugene (customer consultant) pick -up, I explained the whole situation to him again and they can actually see it on the system referring to the case numbers and he said he will put me through to his Manager, Lethando Ngcobo, I have been holding on to speak to him and it has been over 30minutes now and all I hear is the music...with no success!!! DO NOT EVER EVER PHONE 081 180 TELKOM MOBILE AND SIGN ANY CONTRACT WITH THEM - THEY GIVE OUT FALSE INFORMATION AND THEIR CUSTOMER SERVICE....WELL THEIR ISN'T ANY!!!!!!