yC
yassar C

1 reviews | Active since Oct 2015

27 Dec 2016, 23:57

Telkom mobile sucks

<p>I recently switched from mtn to Telkom. Biggest mistake ever. If anyone is considering switching be careful and weigh the options. Telkom have fantastic packages however their signal is extremely poor. I am currently on the unlimited package my business depends on my mobile. My calls get cut, my calls drops, my calls takes ages to get through its the most frustrating thing. According to Telkom they share signal with mtn I find that hard to believe because the signal and data sucks . </p> <p> </p> <p>Mtn packages are expensive but the signal and service is far better. I feel I've been given a decent package by Telkom but subjected to sub standard quality and service . Really sad . Worse I've tried to enquire about this at the Telkom express franchise in Westwood mall Durban. Pathetic service their call centre, that's Telkom mobiles national call centre cannot even help me.</p>

0
Replies (2)
Telkom
Telkom's reply28 Dec 2016, 08:20
Official

Good day,

Your query has been logged and sent to our Technical Team; feedback will be provided.

Your reference number is ***1.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

yC
yassar C's update09 Jan 2017, 21:34
Reviewer Update

Hi your techinical guy has not called me. How about you allow me to transfer back to MTN and I will gladly give you your mobile back Im paying over 1000pm for a ******* service. Your network in the Durban area particularly towards Hillcrest Kloof is *******!!!!