Telkom Mobile Subscription Services
<p>I noticed a strange subscription on my Telkom Mobile and have no way of removing it.</p> <p> </p> <p>Spend 25 minutes with Helpdesk and were told " You subscribed, you must unsubscribe yourself". R6 per day has been deducted for the last 61 days and this will continue until I can get it stopped.</p> <p> </p> <p>I am not receiving any service or being provided with any means to unsubscribe. Vodacom, MTN and CELL C provide means to their customers to unsubscribe to any services, why can Telkom not do it</p> <p> </p> <p> </p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Hi Pieter ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Pieter ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,