GF
Grant F
1 reviews | Active since Oct 2010
16 Jul 2015, 19:37
Telkom Mobile Stuff Up!
What a stuff up - TELKOM MOBILE!!! My mobile phone stopped working 2 weeks ago. After a lot of hectic investigating - today I find out that Telkom Mobile have blacklisted my phone. (I don't even have a mobile account with them). They say it was done in error...(10th person today). So NOW I have to find a proof of payment, I have to get an affidavit, I have fax and provide proof that the phone is mine...yet it has NOTHING to do with me - it is their stuff up! So ****ed off!
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Telkom's replyOfficial
16 Jul 2015, 20:32Hello grantf,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126133.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126133.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply16 Jul 2015, 20:32
Official
Hello grantf,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126133.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126133.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,