telkom mobile struggling to activate sim

Item: Telkom
Rating: 2
Author: Kobus K

I app**** for a mobile contract online. Received the device...BUT now they struggle to activate the sim card. Its now day 3......and waiting. the call centre 081180 make allot of empty promises... please telkom .....you can do it!!!!!! <br> THEY WERE ABLE TO DEDUCT THE FIRST PAYMENT WITHIN LESS THEN 24 HOURS AFTER APPROVAL OF THE CONTRACT,

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Replies (1)

Telkom's replyOfficial

08 Feb 2015, 14:53

Hello koegieswp,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86731

We apologise for any inconvenience caused.

Kind Regards
Charl Carr
Telkom Social Media Team

Telkom's reply08 Feb 2015, 14:53

Official