1 reviews | Active since Jan 2017
Telkom mobile - stop debiting my account.
<p>Dear Telkom mobile, I no longer have a contract with you yet you still continue to debit my account as if I do. My contract ended on 14th October 2016, and I have since called endlessly to terminate the contract. You debited my account in November and you continue to harass my account. I have queried this multiple times with your customer services without getting any help, which has made this a massive waste of my time. As it stands, I have a statement from one of your sales persons that shows that you are the one who owes me. The sales person was also unable to instruct me on how to go about addressing this issue in order to resolve your error. This is a massive waste of my time and quite frankly *******. Fix your fragmented systems. I will not accept further debiting of my account. </p>
Hi Busi
I have received a statement this week that makes a mention that I need to make payment of R199. I have an email proof from one of your colleagues at the Cavendish store in Cape Town that Telkom owes me R177. I need you to sort this out and send me documents that reflect the very fact that my contract has been terminated and I owe Telkom nothing.
Hi Busi
I have received a statement this week that makes a mention that I need to make payment of R199. I have an email proof from one of your colleagues at the Cavendish store in Cape Town that Telkom owes me R177. I need you to sort this out and send me documents that reflect the very fact that my contract has been terminated and I owe Telkom nothing.
