TELKOM MOBILE STOLE MONEY FROM MY ACCOUNT!!

Telkom Mobile 8ta stole money from my account and when i call to ask when and why money was taken from my account and when my money will be returned to my account NO ONE can answer me.

My initial contact with them (16 March) , i was told my money would be returned into my account on Monday. Wednesday comes and still no money. I call again and was told the previous agent gave me the wrong info and that it takes 72 hours for feedback on a case to be resolved and my money should be back in my account on Thursday. Friday comes and still NOTHING, NO MONEY!!! I just got off the phone with Telkom and spoke to the manager who said he could not tell me when my case would be resolved and when my money would be returend.

i AM ABSOLUTELY LIVID!!!!!!!!!!!!!!!!!!!!!! Firstly, they did not debit my account as they are supposed to. i took the onus to make an EFT payment that covered BOTH MARCH AND APRIL FEES (so I over payed then) but on top of that they DEBIT the same amount from me AFTER I ALREADY PAID!!!!!!!!!!!!!!!!!!!!!! This is THEFT & *******ION!!!!!!!!!!!

The agents are *********** and dont knoe their job and mandate of telkom. I ahve been through HELL with my account the past year and I am done!!!!!! This ***** needs to end!!!!!!!!!!!!!!!