Telkom Mobile - Still Useless
<p>I have called Telkom Mobile on several occasions to sort out my 8ta bill after Telkom made the stuff up and increased my spend limit from R100 to R500 without my permission. I have been calling them from August and they have not once called me back. I have been told by many agents that this matter will be escalated to the back office. That back office is truly a bottomless pit because nothing happens there. Everything just disappears. I am so sick and tired of this ****. You have now suspended my line, I have to suffer for your incompetence, and to top it off, you say please dial 081 180 from your phone as is it free. I cannot dial 081 180 from my phone as it won't let me because it suspended. I have to waste my airtime to call you. </p>
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Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
