DR
Donovan R
1 reviews | Active since Dec 2009
01 Oct 2015, 08:38
Telkom Mobile still taking money off my account
I cancelled my Telkom Mobile account in March this year, and went through an entire process to try and get a refund because Telkom just keeps taking money off my account.<br> Only a partial refund arrived, even though I forwarded all my bank statements showing that I should have received almost double what they paid me.<br> Now, last night yet another amount went off my account to Telkom Mobile!!! How can I stop Telkom Mobile from *****ing my money? Is there any way to get off their system for once and for all, as this is like a recurring nightmare that never goes away!<br> <br> I am taking this up with the Consumer Council now as well.
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Replies (1)Telkom's replyOfficial
01 Oct 2015, 08:59Hello donrobin,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151146
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151146
Regards
Luleka
Telkom Social Media Team
Telkom's reply01 Oct 2015, 08:59
Official
Hello donrobin,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151146
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM151146
Regards
Luleka
Telkom Social Media Team
