TELKOM MOBILE *****ING MONEY!

I took a new Telkom contract out early August. I was told that because it is past debit order dates I would need to pay basically double at the end of September due to Pro rata costs. I agreed to that without a problem. I waited and waited until today which is the 4th of October. I called them today and after waiting for 26 minutes on hold the lady said that I could be debited for August, September, and October tomorrow on the 5th. She then said they should have debited my account on the 5th of September and then now again on the 5th of October. THERE WAS NO DEBIT ON MY ACCOUNT. I was told that it would be the end of September. for the month of September and August. Now I must pay for the month of August, September and then for October at the same time. I am busy in contact with my layers to cancel and reverse the contract if it is not sorted out. I have instructed them to go ahead with my case if I don't get this resolved within the 72 hour time period that is telkoms policy.

If you respond to this with a generic "We have escalated this to the relevant department" message I'm going to court I swear to god.