WG
Wayne G
1 reviews | Active since Jun 2010
26 Nov 2015, 01:45
Telkom mobile *****ing money
I had a Samsung Galaxy tab on a 2 yr contract at R300 per month, when the contract came to an end I was called about an upgrade, I insisted that I did not want to upgrade but wanted it cancelled as the 2 years were up, Telkom refuses to do that and sent me an account this month for a whopping R986 , more than triple my originsl monthly payment, their attitude is that I will pay this and they will not stop taking any amount they wish, I suspect someone there helped themselves to a device that they now expect me to pay for, as soon as my contract stopped their service did the same
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Replies (1)Telkom's replyOfficial
26 Nov 2015, 04:43Hello hellowayne,
Thank you for making contracts with us.
Please note that your query has been sent to our Billing Team for further investigation of the charged amount and our Cancellation Team will contact you to finalize your cancellation request.
We apologize for the inconvenience. Your reference number is SM171715.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contracts with us.
Please note that your query has been sent to our Billing Team for further investigation of the charged amount and our Cancellation Team will contact you to finalize your cancellation request.
We apologize for the inconvenience. Your reference number is SM171715.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply26 Nov 2015, 04:43
Official
Hello hellowayne,
Thank you for making contracts with us.
Please note that your query has been sent to our Billing Team for further investigation of the charged amount and our Cancellation Team will contact you to finalize your cancellation request.
We apologize for the inconvenience. Your reference number is SM171715.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contracts with us.
Please note that your query has been sent to our Billing Team for further investigation of the charged amount and our Cancellation Team will contact you to finalize your cancellation request.
We apologize for the inconvenience. Your reference number is SM171715.
Regards,
Busi
Telkom Social Media Team
***
