wC
willem C
1 reviews | Active since Dec 2012
14 May 2015, 12:41
Telkom Mobile ***** my money
calling the call centre is no use, a manager were supposed to call me back and nothing is happeing<br> <br> did a test this morning after my prepaid money dont last<br> <br> loaded R40 at 10:41 balance R40,03<br> <br> calls<br> 11.26 *** no signal 0.0 sec used<br> 11,32 *** no sognal 0,0 sec used<br> 11,33 *** message out of rangs ? 0,0 sec used<br> 11,33 *** no signal 0,0 sec used<br> 11.45 *** 3min 51 sec my called got cut no funds<br> <br> so i spend 3min 51 sec on the phone for R40<br> <br> when i joined 8 ta i was told that i would pay R1,50 per minute<br> <br> please explain<br> <br> i will be giving this to a freind at the newspapers
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Replies (1)Telkom's replyOfficial
14 May 2015, 14:09Hello letref,
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110709.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110709.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply14 May 2015, 14:09
Official
Hello letref,
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110709.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110709.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
