sS
simonsono S

1 reviews | Active since Sept 2016

19 May 2017, 09:13

TELKOM MOBILE SOLD ME A PRODUCT THAT IS NOT USEFUL/NOT WORKING (REF NO:***0)

<p>I was called by telkom agent to sell me a product which is a router, i was interested and asked if its working in my area? I was asked to provide address and i was told there is coverage but after receiving the product, it turns out it was misrepresentation.I called telkom to cancel and now being send from pillar to post.</p>

0
Replies (1)
Telkom
Telkom's reply19 May 2017, 14:50
Official

Good day Simon,

Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.

Your reference number is ***0.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team