1 reviews | Active since Dec 2009
Telkom Mobile signals are shocking
<p>I find it quite hilarious that #TelkomMobile calls me this morning ON my Telkom Mobile number (that I use as a home line because #Telkom has no fixed lines in the area) to ask me what service provider I use.</p> <p> </p> <p>Unfortunately because the signals and the service is so poor (and this is in a relatively built up area in Centurion, not somewhere in the Kalahari) that they couldn't hear me at all, and then the call dropped.</p> <p> </p> <p>So I can never actually get to tell Telkom how poor their LTE signals are... I've spent hours trying to get through to their call centre, but the call keeps dropping when I'm speaking.</p> <p> </p> <p>We have an outdoor antennae that we especially purchased to try and improve our reception, but Telkom won't even let a technician come to my property to help show me where to aim the aerial to get best reception, or even just tell me there is no point in trying.</p> <p> </p> <p>We've been begging Telkom to bring is Fibre - the main Fibre line to CopperLeaf Golf Estate runs less than 200m from my property, I've even offered to dig the trench and pay for the fibre material, but NOTHING.</p> <p> </p> <p>All communication, emails, or attempts to discuss the issue with Telkom management, Call Centres, even physically going in to different branches is ignored. We are treated as if Telkom just couldn't be bothered.</p> <p> </p> <p>Well it looks like MTN is starting to lay down fibre to our area, so the problem may be solved soon.</p>
Still haven't heard a thing from Telkom, 9 days later.
Still haven't heard a thing from Telkom, 9 days later.
