EP
Ettiene P
1 reviews | Active since Jan 2016
03 Dec 2017, 13:33
Telkom Mobile Signal
Internet always slow (unusable) on Telkom Mobile, even with full 3G signal. Can't even use full data bundle (5GB freeme) that comes with my contract. Been a couple of months now. Surely canceling at the end of the contract period. Not to mention the useless support that Telkom gives.
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Ettiene P's updateReviewer Update
04 Jan 2018, 13:35Good day,
As per our telephonic discussion I am not able to use my 5GB bundle because even though I have almost full 3G signal, the internet is extremely slow on the Telkom mobile network. I am able to use almost no data per day. And then you argued with me saying that I used data even though it was less than 30mb for the day. Why am I paying for a 5GB bundle if I can not properly use it?
And now I am stuck paying R1000 a month for a bundle I can not use. because it is on contract. I had to resort to getting uncapped at home (not from Telkom :)) last month as I needed the connection for work.
Just because my SIM was connected to the internet does not mean I was able to use it.
I am using it for whatsapp at work now and thats all. As soon as the contract period is over I am cancelling. Not interested in any calls or apologies because Telkom is just as useless in solving problems as their ****ty services.
EP
Ettiene P's update04 Jan 2018, 13:35
Reviewer Update
Good day,
As per our telephonic discussion I am not able to use my 5GB bundle because even though I have almost full 3G signal, the internet is extremely slow on the Telkom mobile network. I am able to use almost no data per day. And then you argued with me saying that I used data even though it was less than 30mb for the day. Why am I paying for a 5GB bundle if I can not properly use it?
And now I am stuck paying R1000 a month for a bundle I can not use. because it is on contract. I had to resort to getting uncapped at home (not from Telkom :)) last month as I needed the connection for work.
Just because my SIM was connected to the internet does not mean I was able to use it.
I am using it for whatsapp at work now and thats all. As soon as the contract period is over I am cancelling. Not interested in any calls or apologies because Telkom is just as useless in solving problems as their ****ty services.