1 reviews | Active since Jul 2012
Telkom Mobile - Shocking Service
I took a contract out with Telkom Mobile on the 12th December 2013. For the past four months I've had extremely bad service from the company. I'm receiving limited to no reception on various places which Telkom Mobile assured me that I'll have full reception when signing me on as a client. I've repeatedly phoned them for the past four months on a daily basis and have literally gone from pillar to post without any positive to none outcome. Every call center consultant sincerely apologize for the inconvenience but that is where the buck stops... They've sent out two technicians to my private residence with no avail. <br> <br> Further to this I've repeatedly ask to speak to a manager or someone who can then help me cancel the contract, as what I'm paying for I'm not receiving, with no avail. <br> <br> I would strongly advise no one of sound mind to take out a Telkom Mobile contract and I'm appalled at their poor service delivery.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92078.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92078.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
