Telkom Mobile - Servicing - Non existing!!!

<p>I was offered an uncapped LTE contract in August - BUT I WAS GIVEN INCORRECT INFORMATION ON THE SALES CALL. I then cancelled the contract within the 7 day cooling off period and returned the router. </p> <p>My mistake - I cancelled it with the department (TelkomTalk) and they in return didn't cancel it with Telkom Mobile. The short version - Telkom Mobile billed me for two months - FOR A SERVICE I DIDN'T HAVE OR USED. After receiving my first invoice end of August for R1407, I called them and was advised that they will have to log a case and investigate my cancellation - which took a month. End of September I received my second invoice, after I was told t hat my contract has been cancelled. I called again and another case was open to investigate the fees charged to my CANCELLED contract. Finally on 17 October i was contacted, informing me that all fees have been waived and my balance is Ro.</p> <p>NOW the surpice - TELKOM HANDED MY ACCOUNT OVER TO NUDEBT TO COLLECT AN OUTSTANDING AMOUNT OF R1407.....***????? I OWE THEM NOTHING!!!!</p> <p>THEY GAVE MY BANKING DETAILS TO THIS COMPANY AND AUTHORISED THEM TO DEBIT MY ACCOUNT EVERY MONTH WITH A MINIMUM AMOUNT OF R350 - WITHOUT MY CONSENT!!!! ***** AND BREACH OF PRIVACY!!!!</p> <p>Now i am trying to get a "de-listing letter" from Telkom, which I have to email to Nudebt, to show i do not owe anything. They can't contact Telkom to close this case and Telkom cant contact them - what a circus?????</p> <p>I have been promised this letter since 27 October and when I call in to query the status, i speak to different agents, giving me the same standard response - I will have feedback within 72hours, they have escalated my request.</p> <p>72HOURS HAVE PASSED AND I STILL DO NOT HAVE THIS LETTER!!!!!!!!</p> <p>Meanwhile i am incurring banking costs, telephone costs and medical costs - because my bloodpressure is sky-high!!!!</p> <p>This company is quick to hand personal details out and ask for money which are not theirs, but non-existing to correct the mistake.</p> <p>*****! *******! *********** COMPANY!</p> <p>MY LAWYERS ARE NOW GETTING INVOLVED IF I AM NOT CONTACTED BY TOMORROW, WITH FEEDBACK THAT THE LETTER IS AVAILABLE AND EVERYTHING IS SORTED.</p> <p> </p>