1 reviews | Active since Apr 2017
TELKOM MOBILE SERVICES IS USELESS!!!!
I was a customer that ported from Cell C to Telkom because of their affordable data i was happy, but their customer service is USELESS. There is link that subscribed me to a site that has been taking my data each and everyday, I don't know how many times i have called the call centre to get help on what is going on and how i can unsubscribe on that link they have been giving me self service pins that don't even work or are always unavailable *187*678# is one of them. All the other networks have systems in place for WASPAs but at Telkom all i have been hearing is "we cant help you" i even downloaded the Telkom App also doesnt help. Its really frastruating because i cannot use internet on my cellphone for important things and work because 500MB doesnt even last 5 minutes before my data is gone!!!!!!!! I Need A Resolution
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
