Telkom mobile Services

Since the 01 August 2018, Telkom mobile has been offline for anywhere between 2 to 4 hours. My entire household makes use of Telkom mobile as it is the most affordable service provider. On Saturday, 04 August 2018, Telkom, issued notice thtey were down due to one problem or another but the issue has been resolved and gave users Data (1GB) for two days. The Sunday, the problem persisted until today. I am experiencing the following problems: 1)Loss of Network 2)Balance notifications not received 3)Data is depleted within 2 to 3 days after buying 1GB From the 20th of July to date i bought 1GB free me bundle and 4 purchases of normal 1GB data with a free 1GB night surfer - All my Data has been used up and i cannot check my balance to verify if i am using the data nor can i check balances to monitor myself. I would like the matter to be resolved so that i can see my balances and if possible have at least some of my Data back as well.