Telkom Mobile service worst service ever

<p>I have cancelled a mobile contract with Telkom because of their poor network coverage in my area.<br />during the cancellation I asked them to convert my primary sims to Prepaid, unfortunately they cancelled my wife<br />sim instead, I then logged a call to re-enable the sim and I was told the issue will take 2 to 72 hours(Telkom working hours 9 days)<br />to resolve.</p> <p>On the second day I received an SMS that my case has been resolved, I then tested my wife sim and still, it was not working. I called<br />Telkom 081180 again for an explaination, and I was told by Zanele that yes the case has been closed from their side as they do not have <br />the facility to activate the sim, but she was unable to give me an alternative or even tranfer me to someone that can help. I asked to speak <br />to her manager, she still could not even do that.</p> <p>My wife cannot do any electronic banking transfer a she cannot receive SMS's, she is also not reacheable for almost a week now and counting.</p> <p>I went to their Telkom mobile shop, was told to call 081180 as there is nothing they can do! WOW! what a nightmare!!</p> <p>I thought Telkom had poor network coverage only but I now see that they have no service at all. What a shame.</p> <p>Case# ********** 9</p>