Telkom Mobile Service Sucks Big Time

As a new customer I was excited to try Telkom Mobile, but it’s just the start and and service has been autrociuos, I took an LTE SIM deal, the SIM was delivered to the incorrect address and since then no one has tried to contact me about delivery, there is no direct way to reach the contact centre, when I eventually asked them to contact me via their web page and agent called me and we got disconnected and they didn’t even bother to call back… I’m in limbo as I don’t have the SIM card and I’ve already accepted the Debi check mandate…. Why does a person always have to resort to complaining instead of just receiving good service…