1 reviews | Active since Aug 2016
Telkom Mobile service Joke!!!!
<p>on the 03/08/2016 i upgraded my contract with Telkom Mobile. I requested that my current number be transferred to prepaided and a new number issued for the contract upgrade. the salesman gave me the Case no ID ********** 2 stating that their technicians will call me on my wife's cell to arrange everything as my number was disconnected. they tried once and never called back as i was not available. 2 weeks went by and i had to get a new case number ID ********** 6 they called me on the 24/08/2016 and promised to call back the next day but only called me 30/08/2016. i explained to the ladied that called me what she needed to do gave her the ICCI number of the sim card to attached the number requested. she said it will be done immediately. i placed the sim card into my phone and i was given a new dam number!!!! how stupid are the employees of Telkom are???? if English cant be understood and they are the "technicians" of the business then surely they know how to do their JOBS!!!</p> <p>its been 4 weeks since this request was first placed. i have notified my Lawyers and if this issue isnt resolved in 24/48 hours i will be placing a lawsuit for lose of income as well as if any bank ***** occurs during this period Telkom will be laible as all my banking information and details are sent to this number.... i have never experienced such poor service and i will be advising all friends and family to never use Telkom Mobile!!!!!</p> <p>Your call centres are even worse as they never call bac****!!!!!</p> <p> </p> <p>call me on ********** 216 </p>
