Telkom Mobile service is PATHETIC

I took out a new contract a few months ago, we had an issue to port the number which was resolved after a couple of weeks and they charged for service I did not even use. I am unable to receive calls and SMS's unless it is from a Telkom mobile number. I am so sick and tired of this **** service. I feel like cancelling everything with Telkom. I call the call centre and you wait a minimum of 15 minutes before they answer, they then transfer you to another department which never answer. I am not sure what to do and this leaves me with no choice but to just cancel.<br> <br> I need someone to contact me and resolve this issue as soon as possible.<br> <br> Please note the number I am having an issue with is ***.