*********** Telkom Mobile service Department

Have been using Telkom Mobile for several years now but unfortunately I have not been helped with an issue for over 2 years. I thought that after upgrading the issue would be resolved but no it’s not been resolved. Further the options on all platforms don’t provide any way to resolve the problem. I have a contract for business purposes and require an item bill. After several attempts to get the Telkom app working I have not been successful. There is no store in my town to assist, even after agreeing to pay for item bills with this and the previous contract I still don’t receive the item bill. I am now highly frustrated as I won’t receive payment for the use of this contract due to not being able to produce an item bill.