AF
Alex F
1 reviews | Active since Oct 2014
16 Sept 2015, 14:28
Telkom Mobile *****ing Over Existing Customers
Telkom mobile launched their Home Office LTE packages in May of this year and I signed up a month and a half ago. This package included an LTE router and 50gb of data for R699 per month. <br> <br> Last month, (4 months after launching), they changed that package to include 50gb of data plus ANOTHER 50 gb of 'night owl' data after 12am for the same price, but did not upgrade any of the existing contracts to include the new night owl data.<br> <br> So basically, 4 months after launching a product and one and a half months after signing up, I could now get double the data for the same price. Way to value existing customers
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Replies (1)Telkom's replyOfficial
16 Sept 2015, 17:27Hello AlFe,
A very good day to you!
We have tried calling you on the provided mobile but the phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM146321.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
We have tried calling you on the provided mobile but the phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM146321.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply16 Sept 2015, 17:27
Official
Hello AlFe,
A very good day to you!
We have tried calling you on the provided mobile but the phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM146321.
Regards,
Joshua
Telkom Social Media Team
A very good day to you!
We have tried calling you on the provided mobile but the phone rang to voicemail.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM146321.
Regards,
Joshua
Telkom Social Media Team
