Telkom Mobile sale lie, and cannot cancel within 7 day

I taken out a new contract with telkom mobile, on the 2021/02/15, I was debited on the 2021/02/20, got delivery on the 2021/02/25 after waiting 4 days for my number to be ported I finally was contacted on my new contract however, when I took this contract I was told its a promo and I will be getting 100 anynet anytime min per month for 24 months. However I was **** to, and I'm only getting 15min. After calling many time and being told I'm in the wrong department and I must call 081180 then told call 10213 then told 081180..... I have gotten no where. Telkom prompt there online service which is really up to ****, my contract is under 7days old and cannot be canceled online, nor can I do it via the call centre as I'm told I must do it online.

Its disappointing that after I confirmed the 100anynet anytime min over 3x times and the guys kept saying yes to it I still don't have it. Telkom said calls MAY be recorded and this used to their advantage.

I totally regret ever dealing with telkom, I never had issues like this in the past. I have 4x contracts with them and I will surely cancel all and never go back to them.

Ref number ***

And guess what they call to offer me an additional line. How can you trust Telkom or they online service when they lie to you.