TELKOM MOBILE RIPPING US OFF
<p>I recently upgraded when my contract expired and Telkom changed my contract from per second billing to per minute billing without my consent and the consultant did not explain this and now their excuse is that all contracts are per minute billing however I have on one of my contracts clearly per second billing. They are robbing me of airtime and forcing me to pay for something I did not request nor was anything explained to me on the upgrade contract about per minute billing and now no one is prepared to assist me - I have called many times and they just pass the buck to someone else. Sheer inficiency and no clarity - I will be going back to Cell C. Telkom Bllling is a *******!</p>
our reference number : AI ********** -- To date no response from Telkom - not surprising their customer service is non existent.
HOW ABOUT THEIR NEW ADS IN THE PAPER - FREE ME - ITS ALL LIES - THE VERY THING I AM COMPLAINING ABOUT IS WHAT THEY HAVE DONE TO US...THERE ARE HIDDEN COSTS - CONTRACT IS CONFUSING AND I AM PAYING FOR THINGS I DONT WANT.......THIS IS PURE ******* !!!!!!!!! I AM GOING TO TELL THIS TO ALL AND SUNDRY - DONT BELIEVE A WORD THAT TELKOM ADVERTISES
our reference number : AI ********** -- To date no response from Telkom - not surprising their customer service is non existent.
HOW ABOUT THEIR NEW ADS IN THE PAPER - FREE ME - ITS ALL LIES - THE VERY THING I AM COMPLAINING ABOUT IS WHAT THEY HAVE DONE TO US...THERE ARE HIDDEN COSTS - CONTRACT IS CONFUSING AND I AM PAYING FOR THINGS I DONT WANT.......THIS IS PURE ******* !!!!!!!!! I AM GOING TO TELL THIS TO ALL AND SUNDRY - DONT BELIEVE A WORD THAT TELKOM ADVERTISES