Telkom Mobile ripping us of Data

Telkom Mobile is now starting to rip us off, I started using this network from last March and mostly for business and then I had 2 numbers. On any normal month I would put about 3gig and that would last me for till month end including daily internet surfing and emails.

Last month on the 21 Jan I purchased Gig and when I checked my data I had just about 500mb and that was few minutes later without even going on internet or sending and emails, on the 22 or 23 Jan I bought another Gig and this one to this day I wish Telkom could tell me what happened to that Data and funny the app kept saying I have 494mb whilst the sms balance said 1548 but still I couldn’t access the internet or even send or receive emails.

Yesterday I recharged with a Gig again and this morning my balance is 500mb and again I would like to know what happened to my data, if Telkom has my usage breakdown I would appreciate it but otherwise this is not going to end well for them.

I only received 24 emails (without attachments or pictures) between yesterday and today so how did I mover from 1,26G to 500mb.

Please can someone just assist here and to make the matter even worse their network doesn’t work properly between pass 7am till after 9pm so I don’t use the fone that time to say the line jammed whilst onsite. And from last week I tried calling and using the app to contact them till this day the is no joy.