Telkom Mobile Refusing to Cancel my contract

<p>I have followed the cancellation process to the letter starting in May 2016. They are still billing me, still havent cancelled the contract. When I phoned they said they havent done anything because the account was suspended, even though they do debit order deductions and I have asked them mutliple times what is going on and they couldnt explain why the account was suspended in the first place. The consultant told me to just wait. It is September and I still need to pay monthly fee for a tablet that I paid off in May. I get charged not only for the tablet but also for data. This is now happening with a my cellphone contract with them as well. I want all my contracts with telkom cancelled now! They have always offered me terrible service</p>