Telkom Mobile refusing to assist

I ported to TM prepaid and afterwards immediately started experiencing voice and data problems in my area. As I use the phone for business I immediately lodged a query for the port to be reversed. After initially being assured by the porting department that this can be done their back office said that they have tested the signal in my area and I should have no problems and therefore will not reverse the port and i must wait 60 days before I can port. This is unacceptable and not complying to CPA regulations as I am not receiving the service I'm paying for. I demand that his be reversed or I will lodge a complaint with the CPA against TM.