Telkom mobile putrid service

<p>My subscription went off for the month of May, i called in to confirm the payment of which the telkom mobile agent confirmed all is in order, however to my surprise the amount returned due to insufficient funds a good few days later. Now on the 1st of June we recieved a double debit which has been honoured fully however Telkom mobile cannot reconnect my services as quick as they disconnected my service. When i called into the customer care line i unfortunately have to speak to a bunch of confused staff that cannot give me clear answers. Its sad that a well renowned company like Telkom mobile are so slow with service delivery and customer satisfaction it takes 7 to 14 working days to reconnect a line with this being said they also cannot accomodate you with the half a month of service you as an agent have lost out due to there slow procedures. Im hoping someone with better understanding of the conpany can call me and provide me with a solution asap.</p>