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Adetutu A

1 reviews | Active since Jan 2013

20 Apr 2015, 09:13

TELKOM MOBILE PORTING TO MTN TURN NIGHTMARE

Hi,<br> <br> Am very disappointed at Telkom mobile and am considering legal action against them for disconnecting my line. I initially request to be ported from telkom mobile to MTN due to bad network problems with them since i do business which requires my cell phone number to be on at most time.<br> <br> The process took longer than i thought so i called MTN to reverse the porting since i could no longer use my telkom mobile card neither was the mtn line working. I went to telkom mobile store to report this issue and also phone them, they told me a case has being logged and someone was gonna phone me this morning.<br> <br> I called them and one agent by the name Tiny told me its gonna take 72hours for my case to be attended to.<br> <br> I need my cell phone number back online, am losing businesses.<br> <br> Somebody please help!

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Replies (1)
Telkom
Telkom's reply20 Apr 2015, 11:12
Official
Hello mradetutu,

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Porting Team.
Your reference number is SM105059.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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