Telkom Mobile - Porting from Vodacom to Telkom

Dear would be Telkom Mobile customer, I feel that it is necessary to warn all would be Telkom mobile customers of the appalling service i received as well as a startling inability to find a solution to a technical problem. I had my Vodacom cell phone number ported to Telkom app 3-4 months ago. To date we are still unable to receive any calls from Vodacom phone numbers, "number does not exist"!!! i have spent the last 3 months and wasted hours of my life trying to find a resolution via the call centre. Ms Philile Duma is yet to reply to my emails from 08.04.2019. I spent an hour on the line holding for the manager Mr Bhengu who promised me the world, gave me an incident number ********** 9, and as with the others promised to contact the elusive porting department personally. Never heard from him again, even after emailing 12.04.2019. Thgese are my most recent actions, I've received countless reference numbers and promises of follow ups. i've asked for my contract to be cancelled as it is practically useless in its current form. Telkom Mobile promises you the world, unmatched affordability................. customer service or the lack thereof comes at a price!!!