RT
Reitumetse T
1 reviews | Active since Jan 2016
27 Jan 2016, 11:53
Telkom Mobile poor Customer Service
I sent the Telkom cancellation department my contract cancellation form on the 3rd of December 2015, its the 27th of January and my contract has not been cancelled. To make matters worse no one has contacted me and when i call the call center they do not know what's going on with my case.
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Telkom's replyOfficial
28 Jan 2016, 19:36Hello tsotetsir,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193903.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193903.
Kind Regards
Gadija
Telkom Social Media Team
Telkom's reply28 Jan 2016, 19:36
Official
Hello tsotetsir,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193903.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193903.
Kind Regards
Gadija
Telkom Social Media Team