JM
Jason M
1 reviews | Active since Nov 2017
23 Nov 2017, 20:51
Telkom Mobile poor call center agents
I've bought a free me boost bundle 17/11/2017 to my surprise the bundle is not active to date i called the service provider several times as i was told that my free me bundle won't work without a once off bundle which is plain nonsense. I just want to know if my service provider agents don't know how to solve this matter how am i supposed to make that data bundle work. Poor poor service i won't buy anything relating to data bundle since its misleading
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Replies (2)
Telkom's replyOfficial
28 Nov 2017, 09:36Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply28 Nov 2017, 09:36
Official
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
29 Dec 2017, 15:41Hi jason-mac,
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly provide us with your alternative number so that we can assist you further.
Regards
Caroline
Telkom Social Media Team.
Best regards,
Telkom's reply29 Dec 2017, 15:41
Official
Hi jason-mac,
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly provide us with your alternative number so that we can assist you further.
Regards
Caroline
Telkom Social Media Team.
Best regards,