Telkom Mobile pathetic service

<p>So we gave written notice and all compiled with all requirements for cancelling my mobile contract in May 2016, go back 2 months later as this was still not cancelled and hand in and fill out forms once again.</p> <p> </p> <p>Numerous calls have been made to the call center and their reason for not cancelling the contract is because of data usage (so my contract can't be cancelled because I'm using the data I've paid for????!!!)</p> <p> </p> <p>5 months later and this contract is still active, it may come with additional benefits but I'd pay 10 times more to get some sort of customer service.</p>