TELKOM MOBILE PATHETIC SERVICE

PATHETIC (LACK OF) SERVICE TELKOM MOBILE. BEING CHARGED FOR A SERVICE I AM NOT RECEIVING been a Telkom mobile customer for a few years with no issues. However after signing up for a Business contract 20G on an iPhone X a few weeks ago I STILL DO NOT HAVE CONNECTIVETY OUTSIDE OF WIFi

- I have been several times to Telkom mobile stores to no avail - Tried contacting Telkom help line to no avail nor answer. However the answering service advised that I need an upgrade inspite of me upgrading ! So clearly they is something wrong on the Telkom system - A simple SAFETY REPERCUSSION of not having connectivity outside of WiFi’ is That I got lost with my kids and had to call my husband to direct me to a place of SAFETY. -been again last week to the pavilion branch. The technician did a sim swap got a case ref number as above and attached. NO ONE COULD PROVIDE ME WITH A CLEAR SLA FOR THIS CASE. - escalated this to the Regional manager of Telkom but TO DATE STILL NO RESOLUTION.

Disappointed and pathetic service.