YI
Yusuf I

1 reviews | Active since Mar 2009

13 Oct 2015, 14:30

Telkom Mobile pathetic service

i ordered a cellphone and contract on the 15th September from the telkom website. The first debit order went off my account on the 25th September but i still have not received my cellphone. It is now the 13th October. Every time i call the call center i wait 1 hour. I am not exaggerating. Its been almost 5 weeks. Telkom service is absolutely pathetic. Do not do business with Telkom. ever.

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Replies (1)
Telkom
Telkom's reply13 Oct 2015, 15:29
Official
Hello joecpt,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM155944

Regards
Luleka
Telkom Social Media Team