Telkom Mobile pathetic service

***4 - Telkom mobile ref number:<br> I have been battling to sort out this problem since April 2015. I do not get any network coverage and it was confirmed by the Telkom Technicians. They told me via phone that it is Telkoms fault and that my contract can be cancelled without any penalties as they are at fault. My two year contract is due to expire only in middle January 2016. I am expected to pay R269 per month for cell phone coverage I do not get. I was promised by Telkom that they will resolve this issue within 48 hours. I have sent numerous emails and have contacted there client service department who told me that the case is still open and no one can tell me when it will be finalised. They refuse to give any numbers of a manager or supervisor. I really feel it is unfair for them to expect a client to pay for a service which the client does not get and to make empty promises. This contract should have been cancelled by Telkom ages ago but they will drag there feet until my contract expires in January 2016. I have never experience such poor client service or the lack thereof in my life.<br>