1 reviews | Active since Sept 2010
Telkom Mobile Pathetic Port Services
I done port out reversal from MTN to Telkom on the 16 May 2018 with case number ********** 2, it's already been 3 weeks and Telkom port department still hasn't resolved my issue , I am unable too send and receive SMSs, unable too receive calls. Everytime I called the call centre , it's already been over 30 times (everyday twice a day since 16th May , they are always escalating the case and someone from port department will get back too me on my alternate number ********** 631, but I never ever recieved no call since this current day 31 May 2018. What kind of pathetic service is this??? I can't access my ABSA internet banking??? I can't access my Telkom internet service account details??? I am about too lose my Gmail Google account permanently because all due to Telkom s *********** poor service of unable to resolve a simple issue like port incoming reversal. I called MTN port department and port out reversal was successfully initiated, the reversal was successfully completed, the number no more belongs too MTN but Telkom , so why can't Telkom sort this **** out? Everytime I call the call centre it's the same old **** they will escalate the case and get back too me!!! Get back too me when ??? 15 days to sort a technical problem ! That's hilarious for a huge company like Telkom, how sad is that? I can even check my balances. Nothing works. I spend R70 a week purchasing FreeMe booster bundles and this is the kind off pathetic service one gets. I need this issue resolved ASAP or else I want all my money back for all purchases made or have this case reported and headlined in the Newspapers. Absolutely poor service.
