VH
Vickesh H

1 reviews | Active since Apr 2012

25 Feb 2017, 18:19

Telkom Mobile: Pathetic

<p>I have been getting very poor LTE speeds from the 15th Feb , I tried all the fixes suggested but nothing worked. On the 17th of Feb 2017 I decided to log a request with Telkom (10210). I did so and got a referrence number ********** 5. I then received two calls over the next two days asking me if my issue has been resolved. I responded letting them know that nothing has changed, then there were no more calls. </p> <p>Today, the 25th Feb 2017, its now even worse, its not even 1mb and barely connects for 1 minute.I called Telkom again to follow up. I was told by the Agent Sibusiso that he has no idea qhen the issus will be fixed, and thats is. I have to just wait, indefinetly. I asked to speak to his manager, he made me hold 10 minutes ,then he told me his manager is busy, and will call me back, Now I need to wait..................................................................wait........................................................................................wait..................................</p> <p>Pathetic service, can't wait to sever all dealings with Tel****. </p> <p> </p> <p>I will urgen anyone who wishes to try them out to rather watch paint dry, it will be less painfull. </p> <p> </p> <p> </p>

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Replies (3)
VH
Vickesh H's update27 Feb 2017, 11:58
Reviewer Update

You can contact me on ********** or try ********** 5, this is the reference number I recevied from Telkom.

VH
Vickesh H's update01 Mar 2017, 15:10
Reviewer Update

Update: Remains unresolved. I have provided them with the relevant info and never heard back from them.

TYPICAL!

VH
Vickesh H's update03 Mar 2017, 14:26
Reviewer Update

Tick tock tick tock

Still nothing from Tel****