MR
MEIYURI R

1 reviews | Active since Apr 2014

16 Nov 2015, 11:48

Telkom Mobile offers the worst service

I currently have a contract with Telkom Mobile, from the begging the service provided was shaky , after a number of calls and a post on Hello Peter , the issues where sorted , a year later i had an account issue , where Telkom mobile just stopped debiting me , again after i had paid a backlog of invoices , all was sorted. <br> <br> Although their service was pathetic they offer really good deals, so i decided to try and take out another mobile contract with the and upgrade my current LTE contract ... What a Bad Idea!!!, its been three weeks since i requested several call me backs<br> on the site , no luck , i received an sms saying that they where trying to contact me , and i should contact 10213 , after several calls which last about 32 minutes , no answer on their side , i tried to contact the via a Web Chat , got through to a guy named Mduduzi , who called me back , asked me to hold on than conveniently cut the call, <br> So after all that i am giving up on the worst service provider in the country with the some of the most *********** staff i have ever come across , and what a shocker , i heard they where going to buy out Cell C , good luck to all you Cell C subscribers....

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Replies (1)
Telkom
Telkom's reply16 Nov 2015, 14:44
Official
Hello MEIYURI,

Thank you for making contact with us

This response serves as confirmation that your query has been received.

We will investigate and provide you with feedback.

We do apologize for any inconvenience we have caused to you.

Your reference number is: SM168198

Kind Regards
Colleen
Telkom Social Media Team